Help AG launches managed digital risk protection service to proactively mitigate increasing digital risks

Help AG launches managed digital risk protection service to proactively mitigate increasing digital risks

Help AG, the cybersecurity arm of e& enterprise (formerly known as Etisalat Digital) and the region’s trusted security advisor, has launched a new edition of its fully cloud-delivered Digital Risk Protection (DRP) service.

The new service comes with best-in-class benefits such as comprehensive risk detection, which incorporates deep and dark web modality. It also offers market-leading remediation that lowers digital risk for organisations by identifying unwanted exposure and protecting against external threats.

Focused on six critical capabilities across three distinct categories as per the digital risk categorisation, Help AG’s newest service reflects its commitment to helping customers reduce the risks that emerge from digital transformation, protect against the unwanted exposure of an organisation’s data, brand, and attack surface, as well as provide actionable insights on threats from the open, deep, and dark web.

Commenting on the launch of the service, Stephan Berner, Chief Executive Officer of Help AG, said: “As more organisations and businesses embrace digital practices, online channels and applications, it is more vital than ever to manage and safeguard their digital assets from the risk of unwanted exposure. Help AG’s Managed Digital Risk Protection service provides internal and external intelligence, and protection as a single service using robust tactical mitigation and strategic threat resolution, offering our clients an industry-leading assurance over their digital risk exposure.”

As organisations get intertwined more deeply with their supply chain, customers and partners, the data they seek to protect becomes increasingly exposed, according to Berner. He added: “With its unrivalled coverage, world-class expertise and market-leading relevance, Help AG’s Managed Digital Risk Protection service enables our customers to minimise digital risk by detecting data loss, securing online brands, and reducing attack surfaces irrespective of the motive, attack vector, or perpetrator, making it one of the best fitted Digital Risk Protection services.”

The service uses cutting-edge technology like near real-time detection platform, and sophisticated threat contextualisation tools and techniques. This along with Help AG’s in-country cyber defence expertise will help identify the correlation of threats across diverse sources. As a robust remediation mechanism, out of box integrations are supported through APIs, and playbooks are readily available to better support incident triage and response.

The range of services offered by Help AG’s Managed DRP service is based on six pillars:

  • Data Leakage Detection covering marked documents, customer details and employee credentials.
  • Brand Protection from impersonating domains, phishing sites, spoofed social media profiles and spoofed mobile apps.
  • DevSecOps against exposed access keys and unauthorised code commits.
  • Dark Web Monitoring to check accounts for sale, mentions by threat actors and phishing kits.
  • Attack Surface Monitoring for exploitable vulnerabilities, certificate issues, open ports, and misconfigured devices.
  • Threat Intelligence to monitor and track threat actor profiles, intelligence incidents, suppliers, and vendors, as well as vulnerabilities and exploits.


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